I ordered an iPod nano 4GB from my credit card’s reward program at the end of October. It was scheduled to ship on November 7th, then November 20th. So today, I called customer service.
The representative apologized for the delay, and said that the dates slid because Apple had recalled the inventory they had been promising customers, due to the scratching issues. She went on to say that they should be receiving new product from Apple today and tomorrow.
While this is just one person’s story, and they could just be blowing smoke to keep a customer happy, it seems entirely possible — even likely — that if Apple wanted to fix the nano display’s propensity toward scratching, they’d do it before the Christmas season. I will try to compare the nano I should receive in early December with my business partner’s device to see if I can detect any difference, but I suspect that if they have in fact recalled and upgraded the plastic on the nano devices, they’ll announce it before I ever get to that experiment.